An image of a human figure using a computer
An image of a human figure using a computer
 

IT Application Specialist

Relevant Job Roles

Level 2:

 

Job title(s) Job role(s)
IT Clerk Applying a range of IT systems and software to support an organisation's
customers, people and processes. This will generally involve applications
such as word processing, spreadsheets, presentation software and
internet/email.
Website technician Updating existing websites with supplied content. Creating simple content (audio, video, graphics, text) for existing websites.
Data Administrator Entering and editing data using software such as: Customer Relationship
Management; Accounts; Payroll and Stock control. Producing routine
reports from the data held.
 Digital Assistant  Using social media applications to disseminate information and engage
with potential users of the organisations products or services.

 

Level 3:
 

Job title(s)

Job role(s)

IT Application helpdesk support

Applying a range of IT systems and software to support an organisation's
customers, people and processes. This will generally involve applications
such as word processing, spreadsheets, presentation software and

internet/email

IT Supervisor

Responsible for others' use of IT; developing and streamlining business
processes for efficient office operations; setting up and using advanced
application software features

Web Manager

Planning and contributing to designing websites; creating multimedia content for websites; working with IT professionals to build new sites

IT Application
Officer

Example roles 1: Preparing presentations and other learning resources; setting
up mobile devices for learners; working with specialist software to manage learner records. 2: Using mobile communications; managing enquiries,
quotations and orders; creating and reporting
management information

 

Level 4:

 

Job title(s) Job role(s)
IT Project Manager Overseeing the development of computer systems to meet a client's business needs.
Analyst Developer Analysing user requirements; researching, designing and writing new software programs to meet customer needs.
IT Service Manager IT Service Manager.
Network/Telecoms Manager Managing network growth and development and supervising technical staff.

Course Content

 

Aims 
The apprenticeship is made up of qualifications and learning that will provide apprentices with the skills and knowledge required to become competent in their chosen job role. The framework is designed to support employers in closing the IT Application skills gaps in their organisations. The framework includes a balance of content in technical, business and interpersonal areas, designed to ensure apprentices have an appropriate set of IT skills to operate in their specific chosen job role. The technical content includes units for setting up and using IT systems; system and personal security; using internet, email and collaborative software; configuring and using operating systems and mobile devices; using office applications, using multimedia, video, audio and website software and using accounting and project management software. All apprentices build the competences to plan, select and use appropriate IT tools and applications for the task and develop approaches to improve personal effectiveness and business productivity using IT.


Objectives
The Apprentice will:
become competent in use and application of the particular systems and software required in their job role; develop skills to enhance their personal and team effectiveness through the application of IT; gain an insight into the wider use of IT across their organisation.

 

Level 2 - Intermediate Apprenticeship for IT Application Specialist
Pathway 1 -  IT Application Specialist:

 

No. Ref no. Title Awarding organisation Credit Value Guided learning hours
B1c 600/1633/4 Level 2 Diploma in IT User Skills Edexcel 38 280-360
  50087009 Functional Skills qualification in English Level 1 Edexcel 5 30
  50089067 Functional Skills qualification in Mathematics Level 1 Edexcel 5 30
  50094683 Functional Skills qualification in Information and Communications Technology Level 1 Edexcel 5 30
    Personal Learning and Thinking Skills      
    CFA ERR Workbook      

 

Level 3 - Advanced Apprenticeship for IT Application Specialist
Pathway 1 -  IT Application Specialist:

 
No. Ref no. Title Awarding organisation Credt Value Guided learning hours
B1c 600/1634/6 Level 3 Diploma in IT User Skills Edexcel 39 280-360
  50086832 Functional Skills qualification in English Level 2 Edexcel 5 30
  50089079 Functional Skills qualification in Mathematics Level 2 Edexcel 5 30
  50098275 Functional Skills qualification in Information and Communications Technology Level 2 Edexcel 5 30
    Personal Learning and Thinking Skills      
    CFA ERR Workbook      

 

Duration

  • Minimum of 12 months

Level 4- Higher Apprenticeship for IT, Software, Web and Telecoms Professionals.
Pathway 1 -  IT, Software, Web and Telecoms Professionals.


 

 

No. Ref no. Title Awarding organisation Credt Value Guided learning hours
C1b 501/1292/2 Diploma in Professional Competence for IT and Telecoms Professionals Pearson Edexcel 80

600

 

 

K1a 500/8254/1 Higher National Certificate in Computing and Systems Development Pearson Edexcel 120 480

 

 

 

Entry Requirements

There are no specific qualifications required for entry on to the apprenticeship framework.
The majority of IT Application Specialist apprenticeship roles require:

  • Individuals to be proactive, fast learners;
  • Individuals who are able to work independently or as part of a team;
  • The ability to focus on assisting customers and colleagues find solutions to problems
  • Good attention to detail and the ability to deliver what is required, when it is required
  • Individuals to be open to change and focus on the requirements of the business at all times

Roles in data administration or management would suit individuals who:

  • Are meticulous and methodical, and can work under pressure to set deadlines;
  • Are well organised and efficient;
  • Have good problem solving ability
  • Can manage multiple or complex tasks.

Roles in web publishing or social media would suit those who: Have an interest in design and creativity with a flair for creating audio, video and other multimedia products;

  • Have good communication and team-working skills

More information can be found on: http://www.edexcel.com

 

Where to find us:

TrainPlus Ltd

73a High Street

Wickford

SS12 9AQ


Phone: 01268 574299

Email: info@trainplus.co.uk

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