An image of a human figure using a computer
An image of a human figure using a computer
 

IT Application Specialist

Relevant Job Roles

Level 2 for IT Application Specialist
Pathway 1: All Pathways - IT Application Specialist:
 

Job title(s) Job role(s)
IT Clerk Applying a range of IT systems and software to support an organisation's
customers, people and processes. This will generally involve applications
such as word processing, spreadsheets, presentation software and
internet/email.
Website technician Updating existing websites with supplied content. Creating simple mediaData Administratorcontent (audio, video, graphics, text) for existing websites.
Data Administrator Entering and editing data using software such as: Customer Relationship
Management; Accounts; Payroll and Stock control. Producing routine
reports from the data held.
Digital Assistant Using social media applications to disseminate information and engage
with potential users of the organisations products or services.

 

Level 3 for IT Application Specialist
Pathway 1: All Pathways - IT Application Specialist:

 

Job title(s) Job role(s)
IT Application
helpdesk support
Applying a range of IT systems and software to support an organisation's
customers, people and processes. This will generally involve applications
such as word processing, spreadsheets, presentation software and
internet/email.
IT Supervisor Responsible for others' use of IT; developing and streamlining business
processes for efficient office operations; setting up and using advanced
application software features
Web manager Planning and contributing to designing websites; creating multimedia content
for websites; working with IT professionals to build new sites
IT Application
Officer
Example roles 1: Preparing presentations and other learning resources; setting
up mobile devices for learners; working with specialist software to manage
learner records. 2: Using mobile communications; managing enquiries,
quotations and orders; creating and reporting management information.

 

 

Level 4 for Diploma in Professional Competence for IT and Telecoms Professionals (QCF)
Pathway 1: IT, Software, Web and Telecoms Professionals

 

 

Job title(s) Job role(s)
IT Project Manager Overseeing the development of computer systems to meet a client's business needs.
Analyst Developer Analysing user requirements; researching, designing and writing new software programs to meet customer needs.
IT Service Manager IT Service Manager.
Network/Telecoms Manager Managing network growth and development and supervising technical staff.

 

Course Content

Aims
The award is designed to support employers in closing the IT Application skills gaps in their organisations. The award includes a balance of content in technical, business and interpersonal areas, designed to ensure candidates have an appropriate set of IT skills to operate in their specific chosen job role. The technical content includes units for setting up and using IT systems; system and personal security; using internet, email and collaborative software; configuring and using operating systems and mobile devices; using office applications, using multimedia, video, audio and website software and using accounting and project management software. All candidates build the competences to plan, select and use appropriate IT tools and applications for the task and develop approaches to improve personal effectiveness and business productivity using IT.


Objectives
The Apprentice will:

  • become competent in use and application of the particular systems and software required
    in their job role;
  • devolop skills to enhance their personal and team effectiveness through the application of
    IT;
  • gain an insight into the wider use of IT across their organisation.
 
Level 2 for IT Application Specialist
Pathway 1: All Pathways - IT Application Specialist
No. Ref no. Title Awarding organisation Credt Value Guided learning hours
B1c 600/1633/4

Level 2 Diploma in IT User Skills

Edexcel 38 280-360

Level 3 for IT Application Specialist
Pathway 1: All Pathways - IT Application Specialist
No. Ref no. Title Awarding organisation Credt Value Guided learning hours
B1c 600/1634/6 Level 3 Diploma in IT User Skills Edexcel 39

280-360

 

 

 

 

Level 4 for Diploma in Professional Competence for IT and Telecoms Professionals (QCF)
Pathway 1: IT, Software, Web and Telecoms Professionals

 

No. Ref no. Title Awarding organisation Credt Value Guided learning hours
C1b 501/1292/2 Diploma in Professional Competence for IT and Telecoms Professionals Pearson Edexcel 80

600

 

 

K1a 500/8254/1 Higher National Certificate in Computing and Systems Development Pearson Edexcel 120 480

 

 

Entry Requirements

There are no specific qualifications required for entry on to the award.

The majority of IT Application Specialist roles require:

  • Individuals to be proactive, fast learners;
  • Individuals who are able to work independently or as part of a team;
  • The ability to focus on assisting customers and colleagues find solutions to problems
  • Good attention to detail and the ability to deliver what is required, when it is required
  • Individuals to be open to change and focus on the requirements of the business at all
    times

Roles in data administration or management would suit individuals who:

  • Are meticulous and methodical, and can work under pressure to set deadlines;
  • Are well organised and efficient;
  • Have good problem solving ability
  • Can manage multiple or complex tasks.

Roles in web publishing or social media would suit those who:

  

  • Have an interest in design and creativity with a flair for creating audio, video and other multimedia products;
  • Have good communication and team-working skills

 

More information can be found on: http://www.edexcel.com

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