An image relating to Retail
An image relating to Retail
 

Retail

Relevant Job Roles

Level 2 in Retail
Pathway 1 - Retail:

Job title(s) Job role(s)
Sales Assistant Help customers to choose products, deal with customer queries and process payments in a range of retail envronments.
Stockroom Assistant Handling stock and deliveries, receiving, storing, and picking stock for the sales floor

 

Level 3 in Retail
Pathway 1 - Sales Professional

Job title(s) Job role(s)
Senior Sales Assistant Help customers to choose products, deal with customer queries and process payments in a range of retail environments. Coaches Sales Assistants and is involved in merchandising their sales area.
Craft Expert (e.g. Bakery) Responsible for running the counter, coaching assistants, merchandising, preparing products and serving customers.
Style Advisor (Personal Shoppers, Retail Consultant, Stylist) Works on a one-to-one basis with individual customers, within particular specialist areas.
Senior Sales Assistant (Garden Retail) Help customers to choose products, deal with customer queries and
process payments in a range of retail envronments. Coaches Sales
Assistants and is involved with merchandising their sales area.

Course Content

Aims & objectives of this award


The aim of this award is to contribute to meeting the skills shortages in the sector and
to promote the sector as a career of choice to the wider community.
The objectives are to:
1. provide retailers of all sizes with access to a quality training programme;
2. attract new talent into retail to contribute towards meeting skills shortages;
3. upskill the existing workforce;
4. provide a career path and progression into senior jobs.

 

Level 2 in Retail
Pathway 1 - Retail:

 

No. Ref no. Title Awarding organisation Credit Value Guided learning hours
C1d 600/3854/8 Level 2 Certificate in Retail Skills Edexcel 24 73

 

Level 3 in Retail
Pathway 1 - Sales Professional

 

No. Ref no. Title Awarding organisation Credt Value Guided learning hours
C1d 600/3924/3 Level 3 NVQ Diploma in Retail Skills Edexcel 43 181


Entry Requirements

This award does not impose any entry restrictions as retailers employ individuals from
all abilities. Employers are looking for applicants who have a keen interest in providing high levels of customer service and can be flexible with their skills. Training providers and employers will use initial assessment to ensure that applicants have a fair pportunity to demonstrate their ability and to tailor programmes to meet individual needs. This process will identify prior qualifications and experience which may count towards  achievement of the framework. Where this is the case, apprentices will be encouraged to
undertake new learning at a higher level and develop new skills.

 

More information can be found on: http://www.edexcel.com

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